8 Reasons to Choose a Managed IT Service Provider

Managed IT services allow you to focus on growing your business, without the worries of IT.  Recent studies show that over 65% of organisations have used managed IT services in the last year. We understand how challenging it is to support your business IT needs, while juggling day-to-day operations. At Essential Tech, we have helped Australian companies remove the burden of dealing with time-consuming IT tasks including networking, security and cloud services, all with outstanding results. If you need an extra set of ‘specialised’ hands that will allow you to focus on your core business competencies, then read on. Find out the eight reasons why a managed IT service provider will make your life easier.

1. Cost Savings and Budgeting

Managed IT services means you will not need to hire, train and retain multiple employees, who specialise in the different facets of this service. You will free up your staff’s valuable time. Forget the struggles of finding the right person to deal with IT problems in-house. Your team will be able to concentrate on higher value projects, improving productivity and boosting your bottom line.

2. Expertise

Your employees and yourself are experts at what they do best in your business. IT services is what we do best. By choosing managed IT services, you will have access to staff who have advanced training, in-depth knowledge and years of experience in finding the best solutions to solve your problems. We can help you use your existing infrastructure to its optimum and also know how to future proof the growth of your business, with the most appropriate technology. If we encounter an unusual problem, we can draw upon the expertise of our entire team to get it fixed as soon as possible.

3. Proactive Support with a Dedicated Team

By using a managed IT service provider, you are delegating your IT operations to a highly knowledgeable and experienced professional team. We will be responsible for ensuring that your system runs smoothly, both within and outside of business hours. We not only take a proactive approach to preventing problems from occurring, but we are available 24 hours, 7 days a week, 365 days a year so your staff are free to focus on other work.

4. Strategic Vision and Partners

As specialised managed IT service providers, we work with a wide range of businesses and you benefit from our years of insight and experience. We have the expertise to develop a strategic vision that is unique to your business’ needs. It is important to choose a company who understands your business and can talk to you in plain English about the best way to develop infrastructure, implement systems and optimise your current services to improve business operations and outcomes.

5. Competitive Advantage

An effective managed IT service provider can help you find solutions that will translate into enhancing your competitive advantage. This includes improving service delivery, productivity or increasing system reliability.

For example, we recently assisted DECC, an Australian company, to achieve this. We designed and built a centralised cloud system, which allows their employees to connect to the business’ AutoCAD platform from remote locations. This drastically improved their productivity and saved money by eliminating the need to purchase expensive laptops. The company experienced improved security and employees can now access and backup their files regardless of where they are working.

6. Business Continuity Planning and Backup

These days, nearly all businesses rely on IT. It is a common occurrence that these companies do not have a plan for an attack on their IT system. You may think that it will never happen to your organisation, but malware attacks and security breaches are becoming more frequent and can significantly damage your bottom line and reputation.

A managed IT service provider can help you prevent an IT infrastructure disaster, or develop a plan of what to do in this unfortunate scenario. This usually involves the maintenance of stringent security, regular data backups and having a team of specialists ‘on-call’ to get your system up and running again as quickly as possible.

7. Simplicity and Security

Working with a managed IT service provider, means your employees will have a single point of contact to quickly resolve IT issues in a simple and efficient way. You will be provided with clear, regular reports that make it easy for you to monitor your overall IT performance and we proactively address small issues before they become significant issues.

8. Fix Problems Before They Occur

Most in-house IT departments work on a reactive basis, fixing problems as they arise. It is not that they are doing anything wrong. It is simply that they do not have the time or resources to proactively look for ways to identify and correct potential issues before they become major problems. Our sole job, as a managed IT service provider, is to ensure that your IT system always runs smoothly. We regularly apply updates, patches and back up your system, which reduces downtime and the negative impact of an IT disaster.

Choose Essential Tech as Your Managed IT Service Provider

If you would like an experienced and knowledgeable managed IT service provider, who will talk to you in plain English about the best solutions to meet your IT needs, then Essential Tech can assist. Our 90-day satisfaction guarantee, 100% uptime and transparent reporting, gives you peace of mind. Your IT infrastructure will be well designed and proactively maintained, which means you can focus on what your business does best.

Talk to us today about how we can help you manage costs, reduce security risks and improve operational efficiency. Essential Tech is your trusted managed IT service provider.

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